Keep in mind that we supply generic versions of graphics drivers for general purposes. In addition to this, you can try installing the latest Intel® Graphics Driver for Intel® HD Graphics 620 controller. Click on Save All Information (save it in your desktop). In the Run box please type dxdiag and hit Enter.ģ. In the keyboard, press WinLogo key + R.Ģ. Please scan your it using the DxDiag tool. Thank you for joining the Intel Community Support.Īlso, I would like to gather basic information about your system. I cant just reinstall windows with each update. I also reinstalled windows from 0, and it works until windows had another update. My drivers are all up to date, and specificly with the intel's graphics driver i try with the last provided by Asus (2016), and also with the last from Intel (February 2018) resulting the same problem. Also, when I connect another monitor to my laptop, SolidWorks works perfectly, but games doesnt. I have noticed that with the Intel HD620 disabled they works, but isnt the best solution since i can not turnd down or up the brighness of the screen. At the begining i didn't have any problem at running games like grid 2 at medium, or bataman arkam asylum, but after updating windows all the aplications that use 3D graphics doesnt start and stop working, including SolidWorks that I use for school.
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